Returns & Exchanges
At OMHU, we want you to be completely satisfied with your home essentials; if a piece doesn't perfectly fit your space, you can return it within 30 days of delivery. Items must be in their original condition and packaging to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully pack your items in their original boxes with all protective padding to ensure they arrive back at our warehouse safely.
- 3.Label and Ship
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
- 4.Inspection and Refund
Once our team inspects the returned items for quality assurance, your refund will be processed to your original payment method within 5-7 business days.